Uber is one of the most convenient tools out there. In just a few minutes after ordering an, a stranger comes and picks you up and will take you anywhere in the city. Because of this convenience, millions of people have joined this platform. And with more people, comes more scams. There are a few Uber scams that have popped up through the years that you should be aware of. Keep reading to see if you’re being targeted by an Uber scammer.
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Uber Text Scams
Because uber is an internet company, Uber scams often come in the form of messages. are the text message scams are one of the most common scams out there. If you’ve received a text from uber, and you are wondering whether or not it can be trusted, there are a few key considerations you should look out for to help you make the decision on what to do.
There are two types of messages that claim to be Uber text messages are usually scam texts, the likelihood of them being scams is greatly increased if you’ve done nothing to prompt one of these.
- A coded text gives you a four-digit number that looks exactly like you would receive if you had logged in from a new account or web browser. The text will remind you never to share the number and give you the option of texting “Stop” to the number on the text. This is a common method of opting out of various texts, however, in this case, do not reply or respond in any manner. But, as mentioned above, if you haven’t taken any action on the Uber app to prompt these messages, it is likely a scam.
If you do log in from a new browser or account, you will receive a legitimate Uber Code Text that you will enter in the Uber phone app, or your web browser to authenticate your identity.
Other Uber Scams
There are other types of Uber scams that can take place. One of these scams is when someone pretends to be your uber and picks you up. This is called the “Say my name scam”. This scam has a very disturbing back story. It got its name on March 29, 2019, when a 21-year-old woman named Samantha Josephson was picked up as someone posing to be her Uber driver. Once Samantha realized that he wasn’t really her uber she tried to leave, but he had child locks on the door. The man brutally murdered her later that night. This tragic incident sparked the “say my name” trend on social media. Now, before getting in an Uber many people tell the uber driver to say their name to confirm that the person is really working for the app.
Identity Theft
Scammers are trying to get your information and are often trying to log in to your account. Uber will not ask for your personal information in a text message, or in a link, you clicked in a text message.
The odds are that someone has found your information through a data breach of some sort, not from Uber, and they are testing apps to see if you use the same password anywhere else.
Any time you receive a random verification text from Uber, there’s a good chance it’s a scam, so it’s important to recognize the signs of Uber scam texts. Knowing what to do when you get one of these texts can save you time and money.
Scams of all kinds are common today, and about one in 10 Americans fell prey to some kind of scam. Don’t take chances with your information.
When this happens, following these steps will help you protect your identity.
- Never respond to the text in any way
- Always take a screenshot of the text
- Contact Uber customer support to report the scam.
- Delete the text
- Change your password, and make sure it’s not a password you’ve used on other sites.
- Set up two-factor authentication on your Uber account.
Uber Communications
Uber communicates with drivers and passengers through texts, SMS messages, emails, and notifications. Uber drivers and passengers also use the app to communicate about rides, pickup locations and wait times, but you will also want to make sure the person communicating with you is your driver.
The Uber app gives you the name and picture of your driver, so you shouldn’t have any doubts about who you are texting with. However, unless one of the new log-in activities has occurred, Uber will not send you texts. Texts sent by your driver will come through the app, not a text message.
Simple precautions can help keep you from getting caught in one of these scams and protect your identity and your money. Rest assured these sorts of scams aren’t limited to Uber customers. Uber passenger drivers and Uber Eats drivers also get these messages and must follow the same precautions you do.
Everyone is at risk from scams today, and the best way to avoid getting caught in one is to be aware and know the correct steps to take to avoid scammers and help shut them down.
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