How to Cancel Social Catfish Subscription, Delete Your Account, and Opt Out

Whether you want to stop being charged, close your account, or remove your personal information from Social Catfish’s database, this guide covers all three. They are different processes, and people often search for one when they actually need another.

Before jumping to steps, here is the key distinction:

• Cancel subscription — stops future billing, account stays active until the period ends
• Delete account — removes your login and account history from Social Catfish
• Opt out — removes your personal data from Social Catfish’s public search results no account needed

How to Cancel Your Social Catfish Subscription

Option 1 — Cancel online

• Log into your account at socialcatfish.com
• Click your account name or icon in the top right
• Go to Dashboard → Manage Account
• Select the Payments and Subscriptions tab
• Click Cancel Subscription and follow the prompts
• Screenshot or save the confirmation page

Option 2 — Cancel by phone

• Call (844) 422-8347
• Hours: Monday–Sunday, 9am–5pm Pacific Time
• Have your account email address ready before calling
• Ask for a cancellation confirmation number before you hang up

Option 3 — Cancel by email

• Email [email protected]
• Include your full name, the email address on your account, and a clear written request to cancel
• Ask them to confirm cancellation in reply
• Keep the email thread as proof

What to expect after cancelling

• Access continues until your current billing period ends you are not cut off immediately
• No further charges after that date
• Your account and search history remain viewable until the period ends
• You will receive a confirmation email – keep it

Refunds

Social Catfish evaluates refund requests on a case-by-case basis. If you were charged unexpectedly or believe a charge was an error, call (844) 422-8347 directly. Billing disputes are handled by phone faster than email. Note that the company restricts customers to one refund per membership plan.

How to Delete Social Catfish Account

Deleting your account removes your login credentials and search history from Social Catfish’s system. This is a separate step from cancelling your subscription first to stop billing, then deleting the account if you want your profile fully removed.

Steps to delete your account

• Log into socialcatfish.com
• Go to Account → Dashboard → Manage Account
• Look for the option to close or delete your account
• If you cannot find a self-service deletion option, contact support directly:
  • Phone: (844) 422-8347
  • Email: [email protected]
  • Request account deletion in writing and ask for confirmation

What gets deleted

• Your login credentials and password
• Your search history and saved reports
• Your payment and billing information on file

What does not get deleted

• Your personal information in Social Catfish’s public records database that requires a separate opt-out request (see the section below)
• Any reports that were already generated and downloaded before deletion

Social Catfish Opt Out: How to Remove Your Information From the Database

This is the most searched and least understood of the three processes. Opting out is completely separate from cancelling a subscription. You do not need to be a Social Catfish member to opt out; anyone whose information appears in the database can submit a removal request.

What opting out actually does

Opting out removes your personal data, name, address, phone number, associated social profiles, and relatives from Social Catfish’s publicly searchable records. Once processed, your information will not appear in search results on the platform.

Step-by-step opt-out instructions

Step 1 — Find your listing

• Go to socialcatfish.com
• Search for your full name and select your state
• Browse the results and find the listing that matches you
• Do not click to open it right-click your name in the results and copy the link address

Step 2 — Go to the opt-out page

• Navigate to socialcatfish.com/opt-out
• Select “I’m filling out and submitting this request for myself”

Step 3 — Fill in the form

• Paste the listing URL you copied into the URL field
• Enter the email addresses, phone numbers, and addresses you want removed
• Only enter information Social Catfish already has — do not add details they do not currently show
• Complete the CAPTCHA and click Remove This Listing

Step 4 — Confirm via email

• Check your inbox for a confirmation email from Social Catfish
• Click the verification link in the email to complete the process
• Save the confirmation for your records

Timeline

• Standard removal takes 15–21 days
• If your listing is still visible after 21 days, resubmit using the same listing URL
• Data can reappear over time as Social Catfish refreshes its database from public sources check back periodically and resubmit if needed

Opt out by email instead

If you prefer not to use the online form:

• Email [email protected] (California residents)
• Email [email protected] (Nevada residents)
• Include your full name and the URL of your listing
• Allow 2–3 business days for a response

Why Is My Name on Social Catfish?

If you found your name, address, or phone number in Social Catfish’s search results and you never signed up for the service, this is why.

How your data gets there

Social Catfish is a data broker, a company that collects and aggregates publicly available information into searchable profiles. Your information ended up there through public sources, including:

• Voter registration records
• Property ownership and deed records
• Court and legal filings
• Business registration records
• Change-of-address filings with USPS
• Social media profiles set to public
• Other data brokers and third-party aggregators

None of this requires your consent. If the information is part of public record somewhere, data brokers are legally permitted to collect and republish it.

You do not need an account to remove it

You do not need to sign up for Social Catfish or pay anything to have your information removed. Follow the opt-out steps in the section above. The process is free and available to all US residents.

Social Catfish Phone Number and Customer Service

All contact details in one place.

Phone

• Number: (844) 422-8347
• Hours: Monday–Sunday, 9am–5pm Pacific Time
• Best for: Cancellations, billing disputes, refund requests, urgent account issues

Email

Response times

• Phone: typically answered within minutes during business hours
• Email: 2–3 business days for most requests
• Opt-out requests: 15–21 days to process

Social Catfish Free Trial, Pricing, and Coupons

Is Social Catfish free?

Basic searches, entering a name, email, phone number, or uploading a photo, are free. Viewing the full report behind those results requires a paid membership. Think of the free search as a preview that confirms results exist before you pay to see them.

Current pricing

Prices may vary — check socialcatfish.com for the current rate before subscribing.

What the trial includes

• The 3-day trial is a paid entry point, not a free trial — you are charged a small fee upfront
• It gives full access to reports for the trial period
• After 3 days it automatically converts to a monthly subscription at the full rate
• Cancel before the trial ends to avoid the full monthly charge — cancellation instructions are at the top of this article

How to save money on Social Catfish

• Annual plan — subscribing yearly rather than monthly gives a 20% discount on the Social Search Pro plan
• Coupon sites — sites like RetailMeNot, Honey, and coupon aggregators regularly list active promo codes for Social Catfish — search “Social Catfish coupon code” before subscribing to check current offers
• Right plan for your need — if you only have a photo to search, the Image Search plan is the appropriate option; buying Social Search for a photo-only lookup wastes the plan’s other feature

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