If you already have a SocialCatfish.com account, you’ll want to login with the same email address and password that you used when creating the account.

If you need to reset your password complete the following steps:

1. Go to SocialCatfish.com and click the ‘Login’ button at the top, right
2. Click on the Forgot Password? link to reset your password.
3. Enter the email associated to your account and click ‘Reset Password’

Please contact Customer Support for further assistance. To help expedite the process, we ask that you provide the following:

The email address associated with the account if available

The last 4 of the card you are seeing the charges on

List the date(s) and amount(s) charged to the card

First, make sure you are logged into your SociaCatfish.com account. Once you are logged in, click ‘Account” and select ‘Dashboard’ from the drop down. Select ‘Search History’ from the Dashboard menu options to see all of your searches. Click ‘View Report’ next to the search you want to see.

To learn about how to understand your report/search results, you can check out our ‘How Interpret Reverse Image Search Results’ video here.

Once you’ve conducted a search, you’ll click on the result that best matches what you are looking for. Results may include the person’s contact information, places they’ve lived, possible social media profiles, possible dating profiles, and more.

This is not common but it’s possible that the information you are searching for exists but is set to “private”, has been removed, or does not exist. However, it’s more likely that the information you are researching was just recently created.

This doesn’t necessarily mean the person isn’t who they claim to be. We encourage you to continue running searches on any additional information you may have.

You can conduct searches from either the homepage or the search bar at the top of any page on SocialCatfish.com. Select the type of search you would like to conduct based on the information you have. You’ll be able to select from Image, Name, Email, Phone number, Username, or Address. Sign up for one of our memberships to continue (if you haven’t already) and you should be able to find results in minutes.

The Search Specialist package is $397, and assigns you one of our dedicated specialists to help conduct an in-depth investigation on the individual you are researching. They employ the latest technological tools and the human touch that is sometimes needed in getting to the bottom of what you are looking for. To work with one of our Search Specialists, you’ll want to sign up at https://socialcatfish.com/hire-us/.

To update profile information, such as payment method, email address, password or other relevant information, make sure you are logged into your SociaCatfish.com account. Once you are logged in, click ‘Account’ and select ‘Dashboard’ from the drop down. Click ‘Manage Account’ to update information on the Contact and Security tab or Payments and Subscriptions tab.