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Microsoft Tech Support Scams: How to Avoid Those Pesky Scammers

Microsoft Tech Support Scams: How to Avoid Those Pesky Scammers

July 10th, 2024
Scams & Fraud
Microsoft Tech Support Scams: How to Avoid Those Pesky Scammers

That tech support phone call you received last week, from Microsoft (about Windows 7), was a scam. Even if it sounded legitimate, Microsoft is no longer offering tech support for Microsoft 7, as of January 14, 2020. Tech support scams come in all forms and varieties. The worrying part is that almost everyone owns a computer and these scams can be very convincing. Read along to find out how you can spot a Microsoft tech support scam by phone call, email, text, or message. 

How Do These Scams on Microsoft Windows Work?

Before we begin this section, know that Microsoft will NEVER reach out to you to offer phone support. Use caution when you receive contact about tech support by email, text, message, or through a pop-up ad on a website. Microsoft tech support scammers often call their victims by phone. The caller might ask if your computer has been acting up and say that they’re an official “Microsoft Technical Support Representative”. They will claim that you need to upgrade your system or that they will help you fix a bug. They might allude to you needing to download Microsoft 10 or even say that your Windows license is about to expire.

The person on the phone might do one of the following things:

  • Bill you for service and support you don’t actually need.
  • Steal any credit card information you give them and use it for their own illegal purchases.
  • Verify your personal information and then use it to obtain credit or sell it as part of identity theft.
  • Ask for remote access to your computer and download a keylogger/malware or steal your credit card and financial information.

Assume that any call you receive offering tech support is a scam or not to be trusted. If you still believe the call is legitimate, ask for their direct phone number and extension… then research if it belongs to the actual company, online.

Common Signs of Tech Support Scams Include….

  • The call being unsolicited: When a call about tech or Microsoft support comes to you unsolicited or unannounced, it’s guaranteed to be a scam.
  • You can’t verify claims: Asking if your system has been running ‘slower than usual’ is a common lie scammers ask, knowing most people will say “yes”.
  • Malicious Google results: If you call a support number, make sure you verify the number is actually for the company. Malicious SEO is when companies try and get their pages to rank higher in search engines like Google, but aren’t the company you’re looking for. You might mistakenly call a paid number or outside 3rd party tech support.
  • They want remote access to your computer: When the person who called you wants access to your computer, you’re especially at risk. If you grant them access they will steal and use your information or download malware.
  • The email address and website are a scam: When you look at emails, don’t look at the name or URL shown, click on the actual reply-to address (name@______.com, etc.) and read the official URL hyperlinked behind any in-body text.

How to Protect Yourself from Tech Support Scams

Always call Microsoft directly and verify the phone number that you contact is from their official website and not another source. As Microsoft does not call users with tech support offers, hang up on anyone who calls you with a tech support offer, as it’s either a paid service or Microsoft tech support scams. If you want to verify a phone number, name, photograph, username, email address go to Social Catfish. 

Secure Your Online Presence with Social Catfish Privacy Lock

In today’s digital age, protecting your personal information is more critical than ever. Tech support scams, particularly those masquerading as legitimate Microsoft support, can easily deceive even the most cautious individuals. To safeguard your privacy and keep your data secure, Social Catfish offers an essential tool: Social Catfish Privacy Lock.

Why Social Catfish Privacy Lock?

  • Comprehensive Protection: Our Privacy Lock service continuously monitors your personal information across the web, ensuring that any unauthorized use is detected and addressed immediately.
  • Real-Time Alerts: Receive instant notifications if your information appears in suspicious or unauthorized contexts, allowing you to take prompt action.
  • User-Friendly Interface: Easily manage your privacy settings and monitor your data through an intuitive, easy-to-navigate dashboard.
  • Advanced Security Measures: Benefit from state-of-the-art security protocols designed to prevent data breaches and protect your sensitive information from cybercriminals.
  • Peace of Mind: With Social Catfish Privacy Lock, you can browse the internet with confidence, knowing that your personal information is safeguarded against potential threats.

How to Get Started

Protecting your personal information has never been easier. Simply visit Social Catfish Privacy Lock to learn more and sign up. By taking this proactive step, you can ensure that your online presence remains secure and that you are well-protected against tech support scams and other online threats.

Don’t wait until it’s too late. Secure your privacy with Social Catfish Privacy Lock today!

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