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Unless you’ve been technology free for the last few decades, chances are that Match.com is the dating website you’ve heard of over and over again. Whether you learned about it through advertising, your single friends or family, or your own use, many people talk about their Match.com accounts, while others use them on the sly, Match is the way your single parents date and probably the way your friends do too.
The History of Match:
If you didn’t know that the Internet was around all the way back in 1993, it was, and so was Match. Founded that year, its original intent was developed through Electric Classifieds, who specialized in systems for newspaper classified ads. By 1995 the beta version of Match.com was available and Match was even talked about by the technology-focused magazine, Wired, that same year. As Match grew more popular and widely known, a big leap for the site came through an AOL and MSN partnership in 2001, when Match merged with Love@AOL. Taking on the Match.com philosophy of charging for online dating services, Love@AOL then charged $24.95 monthly, but the users from both sites merged and created a larger online dating community.
Since then, Match has made history books with its Guinness World Record in 2004 (for the world’s largest dating site, with 42 million members before then and 15 million active at the time). Match’s strategy has changed and evolved as the site has, with revolving partnerships and ventures, announcement, management changes, and public offerings. The parent company of Match (called IAC or InterActiveCorp) owns more than Match.com. In addition, IAC’s acquisitions include chemistry.com, singlesnet.com, okcupid.com, the diverse sites associated with People Media, Twoo, Tinder, and other sites since retired.
Basic Free Membership: With a basic free membership, you can create a profile, post photos, search for people, send likes to members, send a few free messages, and be matched with your potential lover!
3-Day Free Subscription Trial: With this free trial, your profile will appear in the search results, in new members’ emails, and you get to know if someone has read your messages!
Standard Plan Match Memberships:
Premium Match Memberships:
Boosts:
Super Like: Starts at $1 per like
Being new to a site can be confusing, for the reasons explained above. Each website uses its own terminology but the most important features will always be searching, profile, messaging, and membership plans. Stick with those if you are confused, or go to the toolbar and look under “Help” for more options.
3Basic customer questions are HERE: https://www.match.com/accountsettings/accountindex.aspx?lid=3
To email Customer Service, with replies within 48 hours, click HERE: http://match.custhelp.com/app/ask/src_domain/www.match.com
Phone Support is a premium service available to paid, logged in members and the phone number is accessible HERE: https://www.match.com/help/#holder
Through that same link one can ‘live chat’ 8 am to 5 pm, central time.
Unless you spend a lot of time dating through websites, such as OurTime, it can be hard to navigate all of the options and terms. Follow the above steps to sign up quickly and easily.
Also, explore options like “Discover” which lets you pick from search, mutual, reverse, saved, and usernames searches. “Events” will let you see in personal events in your area and webinars you can access and when. You can edit a “Bucket List” of fun ideas you might be able to complete with your next match (i.e., Go on a safari, swim with dolphins, etc.)
STEP ONE: WEBSITE OR APP
Go to Match or download the Match app. Enter whether you are a man or woman, looking for a man or woman, along with your zip/postal code. Next, enter an email address and pick a screen name. You will not have to verify your email address before proceeding to the site. This method can make it more popular with scammers, but since Match profiles are usually paid, the confirmation is really done through payment methods. If you enter an email address which doesn’t really exist or receive email, the site will alert you later and suggest you correct it.
STEP TWO: QUALITIES AND INTERESTS
Once you have logged in, you will begin to selects stats about yourself. For instance, what you’re looking for, your height, body type, whether you want children, etc. After clicking answer to those details about yourself, you will have the opportunity to select criteria about your future match(es) and what is mandatory (from religion to height range to income, etc.). While it’s advisable to not be too limited in your search options, DO mark a quality as mandatory if very important to you (for example, non smoker, wants children, etc.).
You will also select your interests. Those commonalities will be mentioned to compare your profile with your matches. Example: “You both enjoy movies/videos, performing arts, and music and concerts.”
Enter profile answers when prompted with the “Tell us a little about yourself” window. Once you upload a photo and begin matching, people will decide whether or not they want to connect with you and photographs are a big part of that.
STEP THREE:
Match gives 7 days free access when you sign up and will give you access to a ‘basic’ membership during that time. However, in order to qualify you will need to sign up with a new account and submit a valid credit card. If you do not want to continue your membership and want to avoid being charged, you must cancel before the end of the trial period. The link for a free trial period is HERE: https://www.match.com/promo/promopage.aspx?keyword=tryitout
If you want to continue with your paid account, simply keep your account active and billing will renew. Since Match wants you to be a paid member, you’ll have to click away from billing options if an immediate cancel button doesn’t work. As soon as you complete your introductory sign up search answers and basic profile, you will be shown the membership options. A full breakdown of Match’s paid options is listed below.
STEP FOUR:
If you pay for membership make sure you read through all of the benefits you’ll receive and try and use them all.
If you want to browse the site or app without a paid sign up, you will still be able to use a basic profile search and send likes (by selecting the heart shaped icons beneath a profile). If you select ‘message’ without being a paid subscriber, you will receive an additional alert about membership and your message will remain unsent without signup.
Important to note, set a distance range for your searches. The range will start out auto selected a greater distance than you’ll probably want. Adjust your search distance to one you’re comfortable with (consider if you want matches to live close by or be less geographically available).
Standard Match Membership:
Premium Match Membership:
Boost:
Super Like:
Due to Match’s longevity, complaints abound. The site’s cost of membership and policy of recurring billing is the most disliked, along with phishing scams, catfish, etc. Many users are frustrated they didn’t meet someone as hoped or felt that quite a few users had fake profiles.
Though Match has customer service, both the Chat Now and live phone support are complained about- with customers feeling unsatisfied with the answers or help they got and/or stating they did not receive resolution of their concern(s). That said, most dating sites have the same complaints but have no phone line or live support, which can worsen frustration considerably.
Match’s pricing is established to encourage users to sign up for the site for a longer period, as the longer you subscribe for… the cheaper the per month total. On top of that, many users forget to cancel their membership, which benefits the site’s financial success. The best advice is to browse your matches and the quality of the site before you pay to subscribe.
Do you like the matches you see? Is there anyone you’d actually want to contact? Or would you rather go on other dating sites like OurTime? Perhaps you have sent a ‘like’ and receive interest in return and want to know who has viewed your profile. With dating, taking a chance can pay off. The best part is that you might fall into online love!