Many people love using DoorDash as a convenient food delivery tool when they don’t want to drive their desired restaurant of choice. This is because this is an app that is simple to use. All the customer needs to do is input the restaurant they want to eat at, their order at the restaurant, their payment information, and then they submit the order to be delivered. On the other hand, there are many people that love working as a DoorDash driver, since it’s an easy and convenient way to make money and earn tips. However, many people wonder the question, “is DoorDash safe to use?” This is because there have been many instances of DoorDash scams that people should be aware of when using this app.
Is DoorDash Safe?: The Top 5 DoorDash Scams To Watch Out For
DoorDash Data Breach
In 2019, DoorDash warned its users on its blog of a data breach that occurred on its site. It affected 4.9 million consumers, dashers, and merchants that were on the app before April 5, 2018. Because of this breach, millions of customers had their information leaked to potential scammers and hackers that could use it for their own selfish gains. Types of information that were leaked included names, email addresses, delivery and billing addresses, order history, phone numbers, passwords, driver’s license information, and payment information.
DoorDash Phishing Scams
DoorDash Customer: Scammers pretend to be from DoorDash and text or email someone claiming that their account information needs to be updated. The customer clicks on the link provided in this phishing text message or email, and it takes them to a fake website that looks exactly like the official DoorDash website. The website instructs them to fill out their account information as well as their personal information and financial information to “verify their account is real.” However, scammers use this information to commit identity theft and drain their bank account instead.
DoorDash Delivery Driver: Scammers pretend to be DoorDash and state that someone is trying to access their payments they have earned. They tell the delivery drivers to click the link below the message in order to verify that they are actually who they say they are. The delivery driver clicks the link, which takes them to a fake website that looks exactly like DoorDash. The website asks the driver to enter their personal information and financial information to verify that it’s really them. Once they do that, the scammer then takes this information to steal their identity and money.
DoorDash Digital Dine-and-Dash Scam
Scammers order their food off of DoorDash, spending hundreds of dollars on just one order. Then once they get their order they requested, they claim through the app that “they didn’t get their order” or “didn’t receive their order.” Sometimes, they’ll even cancel their order, claiming that they don’t want it even after receiving their order.
This leaves the DoorDash driver without a tip and earning for their hard work and also leaves the restaurant without any money for the food they prepared. This digital dine-and-dash scam has become more popular during coronavirus times since more people are relying on food delivery services during this difficult time.
DoorDash Drivers Steal Your Order
Scammers apply and get accepted to become DoorDash drivers, hoping to gain some free food. They accept an order from their victim and go pick it up from the restaurant the victim requests. Instead of delivering it to the customer, they eat the food themselves, gaining themselves a free dinner. This leaves the victim scammed out of their hard-earned cash and their meal they expected to get, leaving them hungry and broke.
DoorDash Support Scam
A scammer places an order on DoorDash but makes it to where it never goes through to the restaurant. The DoorDash delivery driver gets there, and the restaurant tells them they never received the requested order. The DoorDash driver gets a phone call from a phone number that looks like it could be from customer support. The delivery driver answers it, and the scammer on the other end states that there was a problem with the order.
The person on the other line instructs that the DoorDash driver remove the order, but they have a hard time doing this. The scammer asks for their username and password to access their account, and states they “removed their order from them.” Once this is done, the DoorDash driver tries to access their account, but can’t because the scammer has hacked into their account and changed the log-in information. The scammer can now steal their hard-earned money if they really wanted to.
Is DoorDash Safe?: How to Avoid DoorDash Scams
- Don’t provide any personal or financial information to websites provided by an email or text message link, even if it looks legit.
- Don’t reply to an email or text message with any personal or financial information.
- Only change your account information by going onto the official DoorDash App or website instead of clicking on a link to do it.
- Report any incidents to DoorDash immediately as they happen so they can help you get your money back (or food). You can also report any scam you were a victim of to the FTC.
- Don’t click on any links sent to you via email or text message, no matter what the email or text message says.
- Be aware that data breaches can happen to any website at any time! Only use email addresses that don’t have any personal information attached to them to sign up for online accounts.
Is DoorDash Safe?: Social Catfish is Here to Help You With This Answer!
At Social Catfish, we want to help you verify the identities of those who might seem suspicious to you. If you have their name, email address, phone number, social media username, or image, you can reverse search and see who the suspected person was that you’ve been in contact with when dealing with DoorDash Scams and wondering, “is DoorDash safe?”